Shipping Policy
At 【请替换:店铺名称】, we strive to prepare and deliver every order promptly and efficiently to ensure a smooth shopping experience.
Order Processing
Orders are typically processed within 1 to 3 business days after payment confirmation. During holidays or promotional events, processing times may be extended.
Shipping Time
Once processed, orders are shipped with an estimated delivery time of 7 to 12 business days. Please note that delivery timelines are estimates and may vary based on destination, carrier operations, or other unforeseen factors.
Shipping Fees
Shipping fees are calculated and displayed at checkout based on your order and delivery address.
Tracking Your Order
After your order has been shipped, tracking information may become available. Please allow some time for tracking updates to appear in carrier systems.
Return Policy
We accept returns within 14 days of delivery. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds
Refunds are processed within 5 to 10 business days after we receive and inspect your returned item.
Order Cancellations
Orders can be cancelled within 12 hours of placement. After this period, we may have already begun processing your order.
Customs and Import Fees
For orders shipped internationally, customs duties, taxes, or other fees may apply and are the responsibility of the recipient unless otherwise noted.
Delivery Delays
Delivery times may be affected by factors beyond our control, including severe weather, transportation delays, customs clearance, or public holidays.
Contact Us
If you have any questions or concerns about your order or shipping, please contact us at 【请替换:客服邮箱】.